Design for Money

Friday, May 23, 2008

Subscriber Stats, Summed Up

There's been a lot of discussion this weekend about the subscriber counts that have recently appeared in Reader's search results. Leaderboards have been drawn up, numbers are being compared and in some cases there's confusion as to how these numbers compare with other subscriber metrics. Additionally, we've made changes (some as recently as today) as to how counts are being calculated. This is probably going to be pretty boring unless you're a feed publisher, but we thought it would be best to explain things a bit. Here are the various numbers you may come across, and what they all mean:

Google subscriber counts: These numbers include subscribers across all Google services, including Reader, iGoogle, and Orkut. You can see them in Reader's feed search results (pictured below) and the Google Webmaster Tools. Additionally, our crawler reports them to the publisher each time we fetch the feed. Reader's feed search was recently showing stale and incomplete data, but as of today (October 15) the numbers should be the same everywhere.

Google Blog subscriber counts

FeedBurner numbers: If you use FeedBurner to manage and track your feed, you will see a subscriber count there that is attributed to "Google Feedfetcher." This number is a sum of all the feeds that you have redirecting to your FeedBurner feed URL. So if http://www.example.com/atom.xml has 3 subscribers, http://www.example.com/rss.xml has 7 subscribers and http://feeds.feedburner.com/Example (where you redirect the other two feeds now) has 12 subscribers, then you will see 3 + 7 + 12 = 22 subscribers reported in the FeedBurner interface.

What this all means if you're a feed publisher is that if you're interested in getting the most comprehensive overview of your subscribers, you should be using a service like FeedBurner or Google Webmaster Tools. On the other hand, if you're a Reader user, we hope you take advantage of the numbers that we now show next to search results, so that you can pick the most appropriate feed to subscribe to.


Official Google Reader Blog: Subscriber Stats, Summed Up

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